Support
Need help with BioSync Lady? Get in touch.
Contact Support
For support questions, bug reports, or feedback, please contact us at:
Common Questions
What is BioSync Lady?
BioSync Lady is a women's health and weight tracking app that helps you understand weight changes with biological context, including cycle awareness, trend analysis, and wellness insights.
Is BioSync Lady a medical app?
No. BioSync Lady is not a medical device and does not provide medical diagnoses or treatment recommendations. Insights and predictions are estimates based on data you record.
What can I track in the app?
Depending on the version you use, BioSync Lady may support weight tracking, BMI calculation, body fat estimates, menstrual cycle start dates, ovulation estimates, moon phases, goals, and long-term trends.
Does BioSync Lady use ads?
No. BioSync Lady does not display third-party advertisements and does not use behavioral advertising, profiling, or targeted marketing technologies.
Backup and Restore
If backup or restore features are available through iCloud, CloudKit, Google backup services, or another system-level service, they may depend on your device settings and cloud account configuration.
Notifications
If notifications are supported, you can manage or disable them at any time through your device settings.
Report a Problem
When contacting support, please include:
- your device model;
- your operating system version;
- the app version;
- a short description of the issue;
- screenshots, if helpful.